Privacy Policy

1. Introduction

Welcome to Pronto Assistant ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for the Service, such as:

• Name
• Email address
• Phone number
• Business information

2.2 Call Data

To provide our AI receptionist services, we process call data, including:

• Call recordings and transcripts
• Caller ID information
• Call duration and timestamp

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Improve, personalize, and expand our Service
• Understand and analyze how you use our Service
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes
• Process your transactions
• Find and prevent fraud

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Contact Us

If you have questions or comments about this policy, you may email us at support@prontoassistant.com.